A website needs ongoing care after launch. A repeatable maintenance plan helps catch small problems before they interrupt leads, sales or customer trust.
Check backups and recovery
Confirm recent backups completed and are stored separately. Periodically test a restore in a safe environment and document who can perform recovery.
Apply updates deliberately
Review core, theme, plugin and dependency updates. Back up first, test critical journeys after updating and remove unused software.
Test important user journeys
Submit enquiry forms, test phone and email links, check checkout if applicable and verify key pages on mobile. Make sure notifications reach the intended destination.
Review uptime and security signals
Look for unexpected redirects, unfamiliar admin accounts, unusual errors, expired certificates and alerts. Escalate suspicious activity rather than deleting evidence immediately.
Check performance and analytics
Review important page speed metrics, broken links, conversion tracking and traffic changes. Investigate sudden drops rather than assuming every fluctuation is a technical fault.
Refresh content and documentation
Update outdated service details, contact information and guidance. Record changes, owners and unresolved issues so maintenance remains consistent even when staff change.
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